Rightnow technologies

Rightnow technologies case study solution

It's an interesting tact driven by the company's CEO and supported by a line of impressive products which run along a continuum from CRM software including its traditional pillars of sales force automation, marketing and service to social CRM tools to customer experience management CEM. RightNow is recognized as a CRM manufacturer who practices what it preaches. The company aspires to help organizations deliver great customer experiences, and in fact, lives by a compelling mantra to 'rid the world of bad experiences one consumer interaction at a time, 8 million times a day. Information concerning the interests of RigtNow's participants in the solicitation, which may, in some cases, be different than those of RightNow's stockholders generally, is set forth in the materials filed with the SEC on Form K and will be set forth in the proxy statement relating to the merger when it becomes available. Any such statement may be influenced by a variety of factors, many of which are beyond the control of Oracle or RightNow, that could cause actual outcomes and results to be materially different from those projected, described, expressed or implied in this press release due to a number of risks and uncertainties. Investors and security holders may obtain more detailed information regarding the names, affiliations and interests of certain of Oracle's executive officers and directors in the solicitation by reading the proxy statement and other relevant materials filed with the SEC when they become available. Investors and security holders of RightNow are urged to read the proxy statement and the other relevant materials when they become available before making any voting or investment decision with respect to the proposed merger because they will contain important information about the merger and the parties to the merger. Accordingly, no assurances can be given that any of the events anticipated by the forward-looking statements will transpire or occur, or if any of them do so, what impact they will have on the results of operations or financial condition of Oracle or RightNow. The company's culture stands in stark contrast to its most direct competitors. Other names may be trademarks of their respective owners. Interestingly, the company is gravitating away from the 'CRM' moniker in favor of 'customer experience solutions'. In addition, please refer to the documents that Oracle and RightNow, respectively, file with the U. You are cautioned to not place undue reliance on forward-looking statements, which speak only as of the date of this press release.

The company's culture stands in stark contrast to its most direct competitors. Interestingly, the company is gravitating away from the 'CRM' moniker in favor of 'customer experience solutions'.

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Cautionary Statement Regarding Forward-Looking Statements This press release contains certain forward-looking statements about Oracle and RightNow, including statements that involve risks and uncertainties concerning Oracle's proposed acquisition of RightNow, anticipated customer benefits and general business outlook.

It's an interesting tact driven by the company's CEO and supported by a line of impressive products which run along a continuum from CRM software including its traditional pillars of sales force automation, marketing and service to social CRM tools to customer experience management CEM.

Any such statement may be influenced by a variety of factors, many of which are beyond the control of Oracle or RightNow, that could cause actual outcomes and results to be materially different from those projected, described, expressed or implied in this press release due to a number of risks and uncertainties.

In addition, please refer to the documents that Oracle and RightNow, respectively, file with the U.

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RightNow is recognized as a CRM manufacturer who practices what it preaches. Investors and security holders may obtain more detailed information regarding the names, affiliations and interests of certain of Oracle's executive officers and directors in the solicitation by reading the proxy statement and other relevant materials filed with the SEC when they become available. It's an interesting tact driven by the company's CEO and supported by a line of impressive products which run along a continuum from CRM software including its traditional pillars of sales force automation, marketing and service to social CRM tools to customer experience management CEM. RightNow also teams with research organizations to produce and deliver its annual Customer Experience Impact Report—a report that solidifies trends and measures the magnitude of customer behaviors, such as 82 percent of consumers have stopped doing business with an organization due to a poor customer experience. Accordingly, no assurances can be given that any of the events anticipated by the forward-looking statements will transpire or occur, or if any of them do so, what impact they will have on the results of operations or financial condition of Oracle or RightNow. Investors and security holders of RightNow are urged to read the proxy statement and the other relevant materials when they become available before making any voting or investment decision with respect to the proposed merger because they will contain important information about the merger and the parties to the merger. Interestingly, the company is gravitating away from the 'CRM' moniker in favor of 'customer experience solutions'. Cautionary Statement Regarding Forward-Looking Statements This press release contains certain forward-looking statements about Oracle and RightNow, including statements that involve risks and uncertainties concerning Oracle's proposed acquisition of RightNow, anticipated customer benefits and general business outlook. Oracle, RightNow and their respective directors, executive officers and other members of its management and employees, under SEC rules, may be deemed to be participants in the solicitation of proxies of RightNow stockholders in connection with the proposed merger. Whether this messaging is designed as a positioning statement to find unique ground in a crowded market or marks an authentic product evolution and positions them to become a new category leader is not totally clear. Other names may be trademarks of their respective owners. The company's culture stands in stark contrast to its most direct competitors.

The company aspires to help organizations deliver great customer experiences, and in fact, lives by a compelling mantra to 'rid the world of bad experiences one consumer interaction at a time, 8 million times a day.

These filings identify and address other important factors that could cause Oracle's and RightNow's respective operational and other results to differ materially from those contained in the forward-looking statements set forth in this press release. Other names may be trademarks of their respective owners.

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